Programs & Services
Our Access Center provides services to 1,200 individual homeless clients each year. We work to move clients from sleeping on the streets or in other unstable environments, to residing in a stable and safe housing. Our shelter offers a temporary solution as we work one-on-on with each client, connecting them to the resources they need to end their experience of homelessness.
45 Bed Emergency Shelter
Separated into a men’s and women’s dormitory
Commercial Kitchen & Dining Room
Includes a well stocked pantry, commercial, stoves, several sinks, and service area. Seating capacity for over 50 people.
Secure Lobby and Waiting Area
Open to all clients during day hours.
Laundry and Shower Facility
We accommodate our shelter residents and others on our waiting list.
Ascencia’s staff and case management teams also work out of this location.
See the inside of our Access Center and learn about what we do there.
“The work that Ascencia does is so critical because they’re focused on getting people into permanent, stable housing breaking the cycles of homelessness.”
Ascencia provides a range of housing solutions for individuals and families.
45-beds are located onsite and are eligible to homeless individuals for up to 60 days and families with children up to 120 days. Shelter residents have a bed, a locker, 3 meals per day, and access to computers, books, and other entertainment.
To be considered for a bed in our shelter, clients must be:
- Actively working with a case manager in our Access Center
- Commit to saving and/or working to increase income
- Passed a TB test within 6 months of entrance
- Adhere to the client agreement signed during the intake process.
This program is not a drop-in shelter. If there is no beds available, you will added to the waitlist and contacted when a bed becomes available.
Continuum of Care (CoC) Program
In partnership with the City of Glendale, 47 clients/households who were formerly chronically homeless, receive case management support through Ascencia. Harm reduction approaches are used to engage clients in this program, removing the requirement for clients to be sober when entering the program.
This 14-unit program is designed to serve adults who are chronically homeless through permanent housing and supportive services in efforts to assist clients towards self-sufficiency. Case management services include rental subsidy, housing search and placement, therapy, and linkages to social services including educational and employment programs.
This 8-unit program is designed to serves formerly chronically homeless adults who have completed an addiction recovery program. Following housing placement, clients receive case management services to assist them with maintaining housing through support recovery, including access to a 12-step based program.
Burbank H.E.L.P. PSH Program
This 20-unit program is designed to provide housing and case management services to 15 individuals and 5 families who are chronically homeless using a harm reduction approach. Through a partnership with the City of Burbank, housing subsidy is provide through the Burbank Housing Authority with supportive services provided by Ascencia. Case management efforts focus on development of financial management plans, securing and maintaining benefits or employment income, and maintain housing.
Ascencia owns and operates a 9-unit Multi-Family Apartment Complex just steps away from our Access Center. These 9 units currently house adults and families that meet the criteria of being: (1) chronically-homeless and (2) receive very-low incomes.
Integrated Healthy Homes
An extension of Ascencia’s Emergency Housing Program, Ascencia partners with local hospitals, to identify high cost, chronically homeless frequent hospital users and move them to permanent housing, reducing costs for hospitals and first-responders. We provide wrap-around services to help establish a medical home and connections to other needed resources.
This 12-unit program is designed to provide housing and case management services to 8 individuals and 4 families who are chronically homeless using a harm reduction approach. Case management efforts focus on development of financial management plans, securing and maintaining benefits or employment income, and maintain housing.
Our outreach teams provide services directly or through collaboration with other community agencies. We have teams based in Glendale, West Hollywood, and East Hollywood, and we are working on expanding our reach even further.
Street outreach services include the following:
Proving water, food, and blankets to homeless encampments or individuals on the streets
Street-based education and outreach
Access to our Emergency Housing Program
Intake and Enrollment into our Access Center
Trauma Informed Care Training
Information and referrals
And much more.
Our team of case managers works with youth to develop individualized plans that address short and long-term goals towards stability. This includes connections to available housing, applying for identification documents and/or health benefits, receiving parent and prenatal care, family reunification, and connections to drug rehabilitation, mental health services and employment support.
Our staff have training in the following areas:
- Adult First Aid and CPR
- Substance Abuse Counseling Certification
- Preparing SSI Disability Claims
- Domestic Violence counseling certification
- Care Transitions Intervention Coach Training
- Fair Housing/Housing Rights for People with Disabilities
- Permanent Supportive Housing Services
- Compassionate Response to Cluttering and Hoarding
- Homeless Management Information System
- Mental Health First Aid
- Housing First Model
- Intensive Case Management Services